Shipping Policy

Prosource Equipments delivers nationwide across South Africa. This policy explains how, where, and when your order will arrive.

Delivery Area

We deliver to all nine provinces of South Africa, including major metros (Johannesburg, Cape Town, Durban, Pretoria) and outlying regional and rural areas via our courier and freight partners.

Delivery Timeframes

• In-stock trailers, carts & equipment: 5–10 business days
• Large or custom-built units (e.g. luxury restroom trailers): 2–6 weeks
• Small parts and accessories: 2–5 business days

Timeframes are estimates from date of dispatch, not date of order, and may be affected by your location, load-shedding, weather, or courier delays.

Delivery Costs

Delivery is currently free on every order, nationwide, with no minimum order value and no hidden fees added at checkout. If this ever changes, we’ll update this page and the checkout total before it takes effect.

Large & Freight Items

Trailers and heavy equipment are delivered via flatbed or towed freight. Someone over 18 must be available to accept and inspect the delivery. Please ensure your delivery site is accessible to a large vehicle — let us know in advance about narrow roads, gate restrictions, or offloading equipment requirements.

Inspecting Your Delivery

Please inspect all items on arrival before signing for delivery. Report any visible damage to the driver and to our support team within 24 hours so we can resolve it quickly.

Order Tracking

Once your order has been dispatched, we’ll email you tracking details or a courier contact number so you can arrange a suitable delivery time.

Questions

Contact our support team at sales@prosourceequipments.co.za or WhatsApp +27 68 411 1843 for any shipping queries.