Warranty

We want to be upfront: Prosource Equipments does not offer a separate written manufacturer-style warranty on the trailers, carts, and equipment we sell. This page explains exactly what protection you do have.

Pre-Dispatch Inspection

Every item, new or used, is inspected before it leaves our yard to confirm it matches its listing and is in working order. Each product listing states its condition (“new” or “used”) upfront so you know exactly what you’re buying.

Cover for Faulty, Damaged, or Incorrect Items

If an item arrives faulty, damaged in transit, or different from what you ordered, you’re covered under our Return Policy. Contact us within 48 hours of delivery and we’ll arrange free collection and your choice of repair, replacement, or a full refund, at no cost to you.

Manufacturer Warranties

Where a specific item is still covered by its original manufacturer’s warranty (for example, an engine or component on new equipment), that manufacturer’s terms apply directly between you and the manufacturer. We’ll pass on any documentation we have at the time of sale, but we don’t issue warranties on the manufacturer’s behalf.

Used & As-Is Equipment

Used or second-hand listings are sold “as-is” based on their stated condition. These are still inspected before dispatch and remain covered by our policy for items that are faulty on arrival or not as described — but ongoing wear and tear from normal use after delivery is not covered.

Questions

If you’re unsure what’s covered for a specific product, contact us at sales@prosourceequipments.co.za or WhatsApp +27 68 411 1843 before you buy.